Orders are prepared once the payment has been confirmed. In case orders are made after 2:00pm they will be processed the next working day. No shipments are made on Saturdays, Sundays or public holidays (unless specifically required the urgency of shipment by previous email).
Once the order is placed an email will be sent to confirm the purchase.
The cost of each shipment will be calculated automatically and detailed at the checkout so it can be approved by the customer before confirming the payment.
The shipping rates are as follow:
If you want to ship an order to a destination that is not on the list, send us an email to email@example.com
Delivery times for items in stock
For regular purchases (items in stock), the estimated delivery time is 2-3 business days for all national destinations and 4-5 business days for international orders.
Delivery times for orders upon request / pre-order
You can order some of our items even if they are not in stock and we will produce them for you within 15 days. The estimated delivery time in this case is 2 weeks.
After 2 unsuccessful attempts the package will be returned to us or placed in the nearest pick up point to the destination, and an email will be sent to inform the failure of delivery.
*Any fees and taxes imposed for parcels traveling outside of Spain will be the customer’s responsibility.
In case you have any questions or need any assistance please do not hesitate to email us: firstname.lastname@example.org